Entries from August 2006

August 22, 2006

Everybodies got it figured out but me Syndrome

Have you ever felt like you didn’t measure up?
Have you ever felt like an imposter?
Have you ever felt like others are smarter than you.
If you have feel this way…you are not alone.
This is what I call the “Everybodies got it figured out but me Syndrome”.
This common syndrome effects most business people and the reasons for [...]

August 20, 2006

In the Shoes of the Customer

Thursday night I attended a CAPS (Canadian Association of Professional Speakers) Event in Hamilton and a fellow member George Olds http://www.go4results.com who is a customer service expert asked me to preview his latest book titled: In the Shoes of the Customer.
It is a simple yet powerful book that contains timeless relationship building principles.
His Customer Service [...]

August 19, 2006

Automobile University

I am just about ready to go away on vacation for a week and althought the recharge time will be appreciated, there is one aspect of work that I will really miss.
I am currently working with a major client that has its head office an hour away from my home and I have been using [...]

August 15, 2006

Powerful questions

My wife and I visited our lawyer today to finally write our wills. (We have been saying we were going to do this when we had kids almost 10 years ago.)  As we were talking about what we would do with our vast fortune after we die, it reminded me of one of the questions [...]

August 13, 2006

Fear of the Unknown

I just got back from a pool party at my sister’s house. Everyone had a good time except I was on edge for most of it. I have two kids, Danielle who is 9 and Jacob who is 6. And they were having a blast jumping in the pool in the deep end and seeing [...]

August 11, 2006

The Empathy/Focus balance

One of my favourite quotes that talks about how to be successful in sales is from Zig Ziglar. Zig is one of the premier Motivional Speakers. I believe he is in his 70’s now and still going strong. The quote that I love is,
“You can get anything you want in life, as long as you [...]

August 10, 2006

Hello world!

Welcome to my blog!
The purpose of this blog is to share with you some of the things that I discover about how to be successful in sales and in life. I have been studying for the past 11 years in what I call Elmes University. The curriculum consists of
1) working with some very smart people, [...]