How to create a magical performance?

I just returned from my 11 year old daughter’s dance recital and all I can say is WOW!!!
Not only was I extremely proud of her, because she was awesome, but I was impressed with the quality of the production.
The show featured 45 dances and lasted over 4 1/2 hours long. But the time flew, because [...]

What is the one tip you have learned that has made the greatest difference in the impact of your presentation?

Jennifer Kahnweiler, who is a “workplace guru” who speaks to leaders and aspiring leaders on how to strengthen their people skills. http://www.aboutyouinc.com/ posed this question on LinkedIn:
What is the one tip you have learned that has made the greatest difference in the impact of your presentation?
Great question!!!
Here is my response:
Hi Jennifer,
What was the one tip that made the [...]

Positioning yourself for success

One of the keys to starting successful new business relationships is positioning yourself correctly in the mind of your prospect when they first meet you.
 
“You never get a second chance to make a good first impression.” – Unknown
 
In other words how you enter their mind (either as a vendor who is trying to sell them [...]

What are the 3 keys to great sales training?

I had a potential clients ask me today, what are the top 3 features I bring to the table as a trainer.
Here was my response:
The 3 key features of my work as a Sales Trainer include:
 
Content: The sales concepts that I teach are based on sound research (from extensive study) and personal experience (from my 21 years in [...]

How to calm your pre-presentation jitters – Part 2

In my last post, I counted down the first 5 ways to train your butterflies to fly in formation. Here are the remaining 5 tips.
 
5. Turn nervousness into enthusiasm:
Athletes do this all the time. They turn that negative nervousness (which is really an adrenaline rush) into positive enthusiasm which drives them during first part of [...]

How to calm your pre-presentation jitters

Imagine,  you start to get that sinking, no queezy (technical term) feeling in the pit of your stomach, your heart is racing and your mind is telling you to run away just as fast as you can.
 
No, you are not under attack and no one is shooting at you. Instead you are just getting ready [...]

Frustration, Lies and Success

I recently read a couple of friends Facebook messages one title said:
“I’m tired of being lied to…” 
and another that said,
“I don’t like being used by people”
Can you sense that both of these people are frustrated by the way they have been treated.
Can you sense that both of these people are not happy with the relationship with the person who [...]

More than Just Phones

I was quoted in the following article that was published in Job Postings Magazine – May Issue
http://www.jobpostings.ca/articleDetail.cfm?id=357
 

 

More than just phones
by Suelian White
May 01,2008

 

Call centres are ideal training grounds for the kind of skills the Canadian economy requires. Learn how you can strengthen your resume by adding a part-time job answering customer calls.You may think you work well [...]

How do you get past the gatekeeper?

How do you get past the gatekeeper?
 This is a question that I get from many Sales Professionals who want to know how to get to see top level executives and are getting stopped by the Receptionist or Executive Assistant.
First thing you need to do is to make sure that you are polite and respect them [...]

What motivates Sales Reps?

Sales Managers spend countless hours trying to figure out what motivates their Sales Staff.
Recently I answered the following question on LindedIn:
What motivates sales professionals?
If you boil what motivates anyone to take action (not just sales professionals) you get one of two answers.
Avoiding Pain or Gaining Pleasure.
So the key for managers is to identify what is [...]