Tag Archives: Customer Service

How to Become Preferred

You could feel the exitement in my house this morning. First day of school and everyone is ready to go. That was until I turned the ignition key on my car and it just went “click, click, click”. I tried … Continue reading

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Patience is a Virtue… Especially when Christmas Shopping

To all those shoppers who are rushing out to the stores to finish their shopping, scrambling to find an empty parking spot and then fighting the crowds to pick up the perfect gift and then waiting in long checkout lines to … Continue reading

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What is your top concern in managing a sales team?

Brent Mellow (Helping businesses improve their results with salesforce.com and the Force.com cloud platform.) asked the following question on LinkedIn: What is your top concern in managing a sales team? Here is my response: Hi Brent, My top concern in managing a … Continue reading

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How to Avoid Losing Customers and Killing your Career

There is a thought in sales that in order to have a happy customer, you need to under promise and over deliver. The problem is that in order to obtain the business many salespeople over promise or over sell and … Continue reading

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How can these two concepts can change your life

You never know when a message will hit you between the eyes. Today I visited my family at a birthday party for my neice, (Happy Birthday Sarah) and as I was entering the washroom of her house I noticed a … Continue reading

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The Ultimate Leadership Opportunity

Looking for the ultimate opportunity to flex your leadership muscles? Looking for the ultimate opportunity to influence and shape the future? Looking for the ultimate opportunity to make your mark on the world? If you answered yes to any one … Continue reading

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How the words you choose make a difference in Sales

Imagine…  you are thinking of buying a car and you are sitting across an automotive salesperson and you are thinking of buying a car at his dealership. The car is exactly what you are looking for. The price is within … Continue reading

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The Upside to Dating a Salesman

The following blog post written by Dating Goddess http://www.datinggoddess.com/ on June 24, 2009  talks about why she loves dating men with a sales background. Does he know how to close? by Dating Goddess  June 24, 2009 I love dating men with a … Continue reading

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The 7+ Habits of Highly Effective Husbands – Habit #5: Use the Right Currencies

There are many different ways that you can show your wife that you love her. In his book “The Five Love Languages” ( a book that I think should be required reading for any couple) http://www.fivelovelanguages.com author Dr. Gary Chapman … Continue reading

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