Brent Mellow (Helping businesses improve their results with salesforce.com and the Force.com cloud platform.) asked the following question on LinkedIn:
What is your top concern in managing a sales team?
Here is my response:
Hi Brent,
My top concern in managing a sales team is always getting the team to effectively maximize their selling time.
By spending more time in front of [...]
Posts Tagged as ‘Customer Service’
November 19, 2009
What is your top concern in managing a sales team?
October 21, 2009
How to Avoid Losing Customers and Killing your Career
There is a thought in sales that in order to have a happy customer, you need to under promise and over deliver.
The problem is that in order to obtain the business many salespeople over promise or over sell and then can’t deliver on what they promised.
Doing this is a real short term strategy, and usually [...]
September 14, 2009
The Ultimate Leadership Opportunity
Looking for the ultimate opportunity to flex your leadership muscles?
Looking for the ultimate opportunity to influence and shape the future?
Looking for the ultimate opportunity to make your mark on the world?
If you answered yes to any one of these questions then read on.
Yesterday a friend of mine received his dream job.
The job that he will [...]
August 26, 2009
The Upside to Dating a Salesman
The following blog post written by Dating Goddess http://www.datinggoddess.com/ on June 24, 2009 talks about why she loves dating men with a sales background.
Does he know how to close? by Dating Goddess June 24, 2009
I love dating men with a sales background.
Why?
Because they know how to close. How to ask for the order. How to pursue. How [...]
August 13, 2009
The 7+ Habits of Highly Effective Husbands – Habit #5: Use the Right Currencies
There are many different ways that you can show your wife that you love her.
In his book “The Five Love Languages” ( a book that I think should be required reading for any couple) http://www.fivelovelanguages.com author Dr. Gary Chapman describes 5 different currencies (or ways) people give and receive love.
They are:
Words of Affirmation, telling her [...]
August 12, 2009
The 7+ Habits of Highly Effective Husbands- Habit #4: Never Stop Selling
In my work as a Sales Trainer, I am known at “The Sales Dating Guy” http://www.RichardElmes.com because when I teach Selling Skills, I use the analogy that Selling is like Dating and Customer Service is like a Marriage.
I also teach a Professional Selling class at Conestoga College http://www.conestogac.on.ca .
One day one of my students asked me [...]