How to avoid feeling Overloaded and Overwhelmed

This past week the focus of my Professional Selling class was Goal Setting and Time Management.

Interesting enough, I found myself overwhelmed with a workload that has me working 7 days this week at three jobs, along with volunteering at church, driving my son to hockey practice and a birthday party for my neice.

What a killer week!!! And I admit that I am feeling a bit overwhelmed.

I often take on too much and become overloaded.

Not a habit I would suggest.

Right now my life is travelling in Racing Speed. Which is O.K. for short stints, but I prefer not to travel at this pace for long.

We all travel at one of 4 speeds

  • Idling speed
  • Cruising Speed
  • Racing Speed
  • Danger Zone

Idling Speed: This is when we are doing activities that are not urgent and not important. My friend and fellow blogger Jim Estill http://www.jimestill.com/ calls the television “The biggest time waster known to man.” I have also heard it also referred to it as the idiot box because people plunk themselves down in fron of the tube and flick from channel to channel for hours on end. Have you ever started watching a show and all the way through it you kept saying to yourself, “It has got to get better”, but it didn’t. Just think of what you could have done with those 2 hours of your life that you just wasted.

When we spend too much time in Idling speed , we are wasting one of our most valuable resources. Your Time.

“Wasting time is just killing opportunities”

Cruising Speed: This is when you are doing things that are important, but not necessarily urgent. This would involve planning and working on things for the future. This is the area where you are the most productive, because you don’t use as much fuel and put as much stress on yourself when you are going at your own pace.

Racing Speed: We travel at this speed when we are doing things that are both urgent and important. We are moving fast and we can see what benefits completing this task will bring. This is when we are dealing with crisis, pressing challenges or deadline driven projects. Many people spend a significant amount of time traveling at this speed, which will eventually cause them to lose efficiency. A car travelling at increasing speeds does not maximize its fuel mileage. If you find you are spending the majority of your time racing through life, you may want to spend more time planning.

Danger Zone: This is when you are spending time doing things that seem urgent, but are not important. This would involve dealing with interruptions and mail that does not apply to you. Have you ever spent time in a meeting and said afterward, “Why was I there?” This is when you are working hard, but not getting anywhere. When an automobile is pushed too far with the break on it can “Red Line”, which can blow the engine. In our life when we spend too much time in the danger zone, we are putting unnecessary stress on ourselves and we too can break down.

You want to spend less time in the Danger Zone and more time at crusing speed that way you can maximize your productivity and reduce your stress. Just like I plan on doing.

How to convey your message so your customer understands

We all have a preferred learning style. And since we are educating our customers about the solutions that we offer, it only makes sense to teach them the way that will allow them to best grasp the information.

The three learning styles are:

  • Visual
  • Auditory
  • Kinesthetic & Tactile

The following chart from http://www.chaminade.org/inspire/learnstl.htm will help you identify your learning style and by listening to how your customer describes things (2nd column), you can adjust your presentation to effectively communicate to them in the way that feels most comfortable to them.

This chart helps you determine your learning style; read the word in the left column and then answer the questions in the successive three columns to see how you respond to each situation. Your answers may fall into all three columns, but one column will likely contain the most answers. The dominant column indicates your primary learning style.

When you..

Visual

Auditory

Kinesthetic & Tactile

Spell

Do you try to see the word?

Do you sound out the word or use a phonetic approach?

Do you write the word down to find if it feels right?

Talk

Do you sparingly but dislike listening for too long? Do you favour words such as see, picture, and imagine?

Do you enjoy listening but are impatient to talk? Do you use words such as hear, tune, and think?

Do you gesture and use expressive movements? Do you use words such as feel, touch, and hold?

Concentrate

Do you become distracted by untidiness or movement?

Do you become distracted by sounds or noises?

Do you become distracted by activity around you?

Meet someone again

Do you forget names but remember faces or remember where you met?

Do you forget faces but remember names or remember what you talked about?

Do you remember best what you did together?

Contact people on business

Do you prefer direct, face-to-face, personal meetings?

Do you prefer the telephone?

Do you talk with them while walking or participating in an activity?

Read

Do you like descriptive scenes or pause to imagine the actions?

Do you enjoy dialog and conversation or hear the characters talk?

Do you prefer action stories or are not a keen reader?

Do something new at work

Do you like to see demonstrations, diagrams, slides, or posters?

Do you prefer verbal instructions or talking about it with someone else?

Do you prefer to jump right in and try it?

Put something together

Do you look at the directions and the picture?

 

Do you ignore the directions and figure it out as you go along?

Need help with a computer application

Do you seek out pictures or diagrams?

Do you call the help desk, ask a neighbour, or growl at the computer?

Do you keep trying to do it or try it on another computer?

Staying Motivated to Prospect for Customers

Staying motivated is a challenge in sales. Anytime I feel that I am not making a difference, I have this thought:

There are people out there that need your solution. It has a great benefit to them that would improve their situation and life (even in a small way). It is your responsibility and mission to find those people and help get them that solution. 

When you don’t look for those people, you are actually doing them a dis-service.