“The past cannot be changed, but the future is still in your power.”
– Hugh White, Former US Congressman
Looking for ethical ways to tip the scales in your favor. Whether you are selling a product, presenting an idea, or asking for a date, these six principles can help. It is definitely worth watching.
This animated video describes the six universal Principles of Persuasion that have been scientifically proven to make you most effective based on the research in Dr. Cialdini’s groundbreaking book, Influence. This video is narrated by Dr. Robert Cialdini and Steve Martin, CMCT.
I found a great article on how to succeed with the bottom 10% of your employees.
This was written by Dan Rockwell on his blog titled: Leadership Freak
Every organization has a bottom 10% of employees, leaders, and managers who perform poorly.
Your goal, if you can’t remove the bottom 10% is to maximize the situation.
Excellent Commandments that will help anyone understand people better.
1. Ninety percent of the decisions we make are based on emotion. We then use logic to justify our actions.
2. How we deal with good and bad news depends on how it is internalized.
3. When a person becomes adamant about his position, change the one thing that you can – his physiology ( A person’s emotional state is directly related to his physical state)
4. Don’t ask someone to change his mind without giving him additional information.
5. Sometimes you need to amplify the problem in order to reach a solution
6. People do what you expect them to do – The best way to get a person’s attention is to speak softly and directly. For example, someone says you look tired and whole disposition changes.
7. When we ask a favor of someone, common sense dictates that we might want that person to be in a good…
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“Humility builds credibility.” – Richard Elmes
This quote was inspired by an excellent blog post that I read this afternoon titled: Apologize Authentically by Cindy Stradling. In this post she not only gives 6 steps on how to Apologize Authentically, but she also says:
“When you apologize authentically, people recognize that you are human, yet are mature enough to acknowledge your failures. Your sensitivity to the feelings of others only makes you more appealing and respected.”
The times when we messed up, humbly taken ownership of the situation and apologized for our actions are the times when trust is built and credibility increases. This is especially true if you are a leader apologizing to someone working for you.
This is a rare and special trait in a leader that help screate an environment where employees want to go above and beyond for you.
This is also a trait that can transform your sales relationship from being a vendor (with lots of competition) to being a partner (with NO competition).
So, put your ego aside, humbly apologize when you messed up and watch your credibility increase.
Here are a couple more blog posts on this subject: Should Managers/Leaders Apologize?
“Bravery is not being scared to do something, but is feeling scared, pushing through the fear and doing it anyway.” -Survival Expert Bear Grylls