Motivational Quote: Short memories

Frustrated baseball player

“The past cannot be changed, but the future is still in your power.”

– Hugh White, Former US Congressman

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Mentally Transferring Ownership of Your Product

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“If you can get your customer to see themselves doing or using whatever your product does you win big. The trick is they have to imagine themselves using your product.” – Kevin Hogan, Author of The Psychology of Persuasion

How to ethically tip the scales in your favor: Science of Persuasion

Looking for ethical ways to tip the scales in your favor. Whether you are selling a product, presenting an idea, or asking for a date, these six principles can help. It is definitely worth watching.

This animated video describes the six universal Principles of Persuasion that have been scientifically proven to make you most effective based on the research in Dr. Cialdini’s groundbreaking book, Influence. This video is narrated by Dr. Robert Cialdini and Steve Martin, CMCT.

Succeeding with the Bottom 10%

I found a great article on how to succeed with the bottom 10% of your employees.

This was written by Dan Rockwell on his blog titled: Leadership Freak

Every organization has a bottom 10% of employees, leaders, and managers who perform poorly.

Your goal, if you can’t remove the bottom 10% is to maximize the situation.

Distributing poor performers throughout your organization.png

7 reasons for poor performance:

  1. Negative environments where managers are dictatorial, disconnected, or incompetent.
  2. Leadership that tolerates poor performers.
  3. No honor for high performers. Organizations that give across the board raises encourage poor performance.
  4. Lack of connection with colleagues.
  5. Lack of commitment to do well.
  6. Talent or skill deficit.
  7. Distraction because of personal issues.

Succeeding with the bottom 10%:

  1. Address it; don’t ignore it. In many ways, leaders get what they tolerate. Successful leaders address issues others ignore.
  2. Commit to building an environment that promotes and honors high achievement.

The Ten Commandments of Human Behavior

Excellent Commandments that will help anyone understand people better.

TOMMY AJAYI

1. Ninety percent of the decisions we make are based on emotion. We then use logic to justify our actions.

2. How we deal with good and bad news depends on how it is internalized.

3. When a person becomes adamant about his position, change the one thing that you can – his physiology ( A person’s emotional state is directly related to his physical state)

4. Don’t ask someone to change his mind without giving him additional information.

5. Sometimes you need to amplify the problem in order to reach a solution

6. People do what you expect them to do – The best way to get a person’s attention is to speak softly and directly. For example, someone says you look tired and whole disposition changes.

7. When we ask a favor of someone, common sense dictates that we might want that person to be in a good…

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Motivational Quote: Building Credibility

“Humility builds credibility.” – Richard Elmes

Credibility

This quote was inspired by an excellent blog post that I read this afternoon titled: Apologize Authentically by Cindy Stradling. In this post she not only gives 6 steps on how to Apologize Authentically, but she also says:

“When you apologize authentically, people recognize that you are human, yet are mature enough to acknowledge your failures. Your sensitivity to the feelings of others only makes you more appealing and respected.”

The times when we messed up, humbly taken ownership of the situation and apologized for our actions are the times when trust is built and credibility increases. This is especially true if you are a leader apologizing to someone working for you.

This is a rare and special trait in a leader that help screate an environment where employees want to go above and beyond for you.

This is also a trait that can transform your sales relationship from being a vendor (with lots of competition) to being a partner (with NO competition).

So, put your ego aside, humbly apologize when you messed up and watch your credibility increase.

Here are a couple more blog posts on this subject: Should Managers/Leaders Apologize? 

and The 7+ Habits of Highly Effective Husbands- Habit #9: Apologize

Motivational Quote: Bravery

“Bravery is not being scared to do something, but is feeling scared, pushing through the fear and doing it anyway.” -Survival Expert Bear Grylls

Maureen Irwin Blakeley on the Edge walk on top of the CN Tower

Maureen Irwin Blakeley on the Edge walk on top of the CN Tower