This quote comes from the Legandary UCLA basketball coach, John Wooden.
“The people who turn out best are those who make the best of the way things turn out.”
“Sometimes the best places are discovered when one is lost.” – Judy Bell
“It’s not enough that we do our best; sometimes we have to do what’s required.” – Winston Churchill
It is so easy to give up and declare that we did our best. However, how do you know that it is really your best until you have pushed so far that you fail.
Imagine if Christopher Columbus declared that he did his best and gave up in the middle of his journey. We would all be European.
And what if Winston Churchill declared the England did their best and gave up in World War II. We would all be speaking German.
And what if you push yourself to not only do your perceived best, but your true best performance, imagine what you may accomplish.
So next time you are thinking of declaring that you did your best, go one or two steps further and discover a new personal best.
The key component when you are working with people, either in a leadership position, business or personal relationship is trust.
Distrust breads resistance.
Trust breads willingness.
Think of the best relationships you have and I would bet that they are solid because the level of trust between you is high.
Then think of those relationships that frustrate you. My bet would be that they are difficult, because the trust level is low to non-existant.
If you want people to work for you and not just do what they are told – work at building their trust in you.
If you want to increase your sales – work on building trusting relationships with your customers.
If you want your personal relationships to grow – work on building the trust between you and that person.
So this begs the question, how do you build trust between two people?
Visit my next post, to learn some tips that will help you do just that.
Many of us who are looking forward to the future have made New Years resolutions.
You know those grand plans that we come up with, that if we follow-through, will make our life more fulfilling. Unfortunately, they are also the same plans that are usually forgotten by the 3rd week of January. If you don’t believe this just check the classifieds in February for used exercise equipment.
Common resolutions like “Quit Smoking, Lose Weight or Save Money,” may sound great, but they aren’t very successful. Using the following 7 steps will help you design more powerful New Years resolutions.
1. Develop S.M.A.R.T. Resolutions
Specific: You must specifically and clearly identify your target because you need to know what success looks like.
Measurable: Clear destinations and checkpoints along the way provide stepping-stones, that are easily attained and provide victories that keep you motivated.
Action Oriented: Effective resolutions require action, they are doing resolutions, not being or having resolutions.
Realistic: You design resolutions to solve a problem or to achieve a dream. They should stretch you outside of your comfort zones, but if you make them completely out of reach, you are only setting yourself up for failure.
Timely: They need to be important to you at this time in your life, if it is not, you will not do the work necessary to succeed.
2. Identify what’s in it for you: If you are going to follow through with your resolution you need to be excited about the benefits it will bring. Visualizing yourself fitting into those jeans that “shrunk” or driving that new car are powerful motivators.
3. List the obstacles that stand in your way: Knowing what the obstacles are can help you determine how to get around them.
4. Consider who can help you: You need to carefully identify friends whom you can trust to share your goals with and who can check your progress and encourage you. These people enable you to maintain your focus and keep your eyes on the goal itself.
5. Consider what resources are needed: Knowing what tools and knowledge you’ll need to help you accomplish your goal will increase your chances of success.
6. Develop an Action Plan: There is something so powerful about putting your resolutions down on paper, but this is the step where most people fail. I think Denver Broncos football coach Mike Shanahan put it best when he said, “If you have a plan, and if you have your direction laid out. You can chart your progress to your dreams at each stopping point along the way. And just as important, all along the way you can see how far you’ve come”. Developing your action plan will give you the road map to your dreams.
7. Set a deadline for achievement: Resolutions without deadlines are only dreams. Deadlines are another powerful motivator. Also when you are setting deadlines add the phrase “on or before” ie. “I will acquire 20 new clients on or before July 1, 2009”
So this year make those New Years Resolutions stick, and reap the benefits. Because the best way to predict your future, is to create it yourself.
He rolled his eyes and thought, “Here we go again.” And as the salesperson droned on and on about his company’s history and about how great his products are.
Here is a tip for all salespeople (and we are all salespeople, selling something) that will dramatically increase your chances of making the sale.
“It’s not about you.”
Your customer doesn’t care whether you have the best product on the market with the most wizbangs and doo hickeys (both technical terms). And they could care less that your company has been in business for 80 gazillion years and that your founder started the company out of dirt and determination.
But what your customer does care about is how those wizbangs and doo hickeys are going to help him do his job better, easier, more efficient and effective.
In short, “Your customer’s don’t care about you or your products, unless you can convey to them how it will help their company and them personally.”
So next time you are in front of a customer and are tempted to spew all kinds of features and company history on them. STOP!!!
Stop and think of how they will benefit from what you have to offer and speak to them in that kind of language. Because that kind of language is music to their ears and will lead to dollars in your pocket.