How to stand out from the Crowd

The longer I live the longer I come to this conclusion on how you can stand out from the crowd and differentiate yourself from your competitors. Whether in your business or personal life.

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And it amazes me how simple this concept is.

It is something that everyone can do.

It is something that doesn’t add anything to your expenses.

It isn’t even something that requires a ton of intelligence.

But yet, the number of people who are doing it is surprisingly low.

So what is it?

Do what you say you are going to do when you said you were going to do it!!!

Sounds like an easy concept to grasp. But it is not often practiced.

Think of it this way, when someone promises to do something and fails to follow through on that promise we get frustrated.

Why is this?

I believe Paster Dave Ralph (Lakeside Church) said it best when he said,

“Frustration happens when we have a gap between expectations and reality.”

Let me explain; When you promise to do something, you set an expectation in the other person’s mind (whether it is your prospect, your customer, your spouse, your kids, your boss or even yourself).

When you don’t live up to that promise and come up short, you have let that person down. They will trust you a little less and you have damaged the relationship.

But when you live up to your promise, you built that trust and enhance your relationship.

“When you exceed your customers expectations your customer will be delighted.”

– Jim Clemmer, Author, Speaker, Leadership Guru

The reason for this is that they can now count on you and when they can count on you, you become less of a risk. The cool thing is that most of the time you get to choose.

Choose wisely and stand out from the crowd, enhance your relationships and increase your sales.

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How to ethically tip the scales in your favor: Science of Persuasion

Looking for ethical ways to tip the scales in your favor. Whether you are selling a product, presenting an idea, or asking for a date, these six principles can help. It is definitely worth watching.

This animated video describes the six universal Principles of Persuasion that have been scientifically proven to make you most effective based on the research in Dr. Cialdini’s groundbreaking book, Influence. This video is narrated by Dr. Robert Cialdini and Steve Martin, CMCT.

Motivational Quote: Building Credibility

“Humility builds credibility.” – Richard Elmes

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This quote was inspired by an excellent blog post that I read this afternoon titled: Apologize Authentically by Cindy Stradling. In this post she not only gives 6 steps on how to Apologize Authentically, but she also says:

“When you apologize authentically, people recognize that you are human, yet are mature enough to acknowledge your failures. Your sensitivity to the feelings of others only makes you more appealing and respected.”

The times when we messed up, humbly taken ownership of the situation and apologized for our actions are the times when trust is built and credibility increases. This is especially true if you are a leader apologizing to someone working for you.

This is a rare and special trait in a leader that help screate an environment where employees want to go above and beyond for you.

This is also a trait that can transform your sales relationship from being a vendor (with lots of competition) to being a partner (with NO competition).

So, put your ego aside, humbly apologize when you messed up and watch your credibility increase.

Here are a couple more blog posts on this subject: Should Managers/Leaders Apologize? 

and The 7+ Habits of Highly Effective Husbands- Habit #9: Apologize

Motivational Quote: Judging Character

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“You can easily judge the character of a man by how he treats those who can do nothing for him.” – Johann Wofgang von Goethe, Novelist, Playwright, scientist and philosopher

Motivational Quote: Keep Growing

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Be better than you were yesterday, but not as good as you will be tomorrow.”

-Richard Elmes

Motivational Quote: The Value of Challenge

“Challenge is one of the greatest human motivators.” -Jim Harris, Speaker/Author http://www.jimharris.com/