How to avoid death by Powerpoint by David JP Phillips
One Small Step toward your dreams is really one giant leap toward your destiny.
-Richard Elmes, The Sales Dating Guy
“Don’t underestimate the positive impact you can have on someone’s life when you help boost their confidence.” – Richard Elmes
The longer I live the longer I come to this conclusion on how you can stand out from the crowd and differentiate yourself from your competitors. Whether in your business or personal life.
And it amazes me how simple this concept is.
It is something that everyone can do.
It is something that doesn’t add anything to your expenses.
It isn’t even something that requires a ton of intelligence.
But yet, the number of people who are doing it is surprisingly low.
So what is it?
Do what you say you are going to do when you said you were going to do it!!!
Sounds like an easy concept to grasp. But it is not often practiced.
Think of it this way, when someone promises to do something and fails to follow through on that promise we get frustrated.
Why is this?
I believe Paster Dave Ralph (Lakeside Church) said it best when he said,
“Frustration happens when we have a gap between expectations and reality.”
Let me explain; When you promise to do something, you set an expectation in the other person’s mind (whether it is your prospect, your customer, your spouse, your kids, your boss or even yourself).
When you don’t live up to that promise and come up short, you have let that person down. They will trust you a little less and you have damaged the relationship.
But when you live up to your promise, you built that trust and enhance your relationship.
“When you exceed your customers expectations your customer will be delighted.”
– Jim Clemmer, Author, Speaker, Leadership Guru
The reason for this is that they can now count on you and when they can count on you, you become less of a risk. The cool thing is that most of the time you get to choose.
Choose wisely and stand out from the crowd, enhance your relationships and increase your sales.
“Treat a child as though he already is the person he’s capable of becoming.” – Haim Ginott, School Teacher, Child Psychologist, Psychotherapist and Parent Educator
Also great advice for Leaders on how to treat the folks they are leading.
“If you focus on solving your customer’s needs first, they tend to help meet (or exceed) your needs.” – Richard Elmes
Jim Estill, Author (Time Leadership) and Blogger(CEO Blog-Time Leadership), and CEO and President of Danby, The Leader in Refrigeration and Specialty Appliances based out of my home town of Guelph, Ontario, Canada, has been in the local news a lot lately for his generous funding (personal donation of over one million dollars) and efforts to help over 50 Syrian refugee families settle in Guelph.
But what some may not realize is that Jim started a computer business EMJ Data Systems and later Synnex which he took from 0 – 2 billion dollars.
I have had the pleasure to meeting, connectng and being mentored by Jim on several occasions (as well as following his career from Guelph to New York and back to Guelph).
He shares several of his secrets and insights in this efficient and effective (just like Jim) Ted Talk.
If you own a business, run a business or even work in a business, and want to learn at the feet of one of the masters, it will be well worth the time investment.